How to check your subscription items

Note: My Page is currently available in Japanese only. Button names are shown in Japanese, with English in parentheses.

I signed up for a subscription but cannot find my products

Attention

If you have a subscription, please ensure you log in using the email address you used to sign up for the subscription. If you are logged in with a different email address, your subscription products may not be displayed.

To verify your correct email address, please search for "BRAIN PRO" in your inbox and check your purchase confirmation email.

 

Overview

Log in to My Page > Top-left ☰ Menu > 定期便の確認・変更 (View/Change Subscription) > 詳細の確認・変更 (View/Change Details) > Your list of subscriptions will be displayed.

Click here for instructions on how to log in to My Page >

 

[STEP 1]

Tap "定期便の確認・変更 (View/Change Subscription)" from the top-left ☰ menu.

[STEP 2]

A list of your subscriptions will be displayed. You can view the details by tapping "詳細の確認・変更 (View/Change Details)."

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